General Questions
Are you a Manufacturer?
No. We partner with an award winning U.S. based manufacturer to make all our products.
Do You Provide Installation?
No. We are focused only on supplying the physical products. We can assist you in finding a local installer if needed.
Where Are We Located?
Our headquarters is in Northern New Jersey but we sell windows throughout the country.
Do We Have a Showroom?
No. In order to keep prices low we minimize overhead we do not have any walk in locations or showrooms.
Do We Sell to Homeowners or Contractors?
Both! We have no order minimums and will sell our products to anyone. Repeat customers whether they be contractors, facility managers or anyone who wants to buy more than once can sign up for our contractor program.
Pricing
How do I Obtain Pricing?
All of our inventory and pricing are conveniently available on our website. Simply browse our selection of styles, enter your desired dimensions, and pricing will be calculated for you. You can calculate shipping costs by filling in your shipping address on the checkout page.
How Long are Quotes Valid?
Prices can be updated on our site at any time. We offer extended price "locks" for members of our contractor program.
Shipping
Where Do You Ship To?
Anywhere in the continental United States. We do not ship to Hawaii, Alaska or any international locations including Canada and Mexico.
How Long Does it Take for Windows to Arrive Once Shipped?
Windows are usually delivered within a week once they are ready to ship.
Do You Need to Be Home for Delivery?
Yes. Windows will be delivered curbside or to a location reachable by a vehicle. You must be present to receive the windows and help unload the delivery truck. We do not deliver windows inside
Warranty & Returns
Do We Accept Returns?
No. All our products are custom made to your specifications. We do not keep any products in stock. Once production on the windows begins there are no cancellations or refunds.
Is There a Warranty?
Yes! Our entry level vinyl windows carry a 20 year warranty and our standard and premium windows have a lifetime warranty. Review our warranty section for further details.
